Your Data, Your Rights

Badjili Privacy Policy

At Badjili, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward because you deserve to know what happens with your data.

Last Updated: 1 January 2025

Privacy at a Glance

How Badjili Protects Your Privacy

256-Bit SSL Encryption

Every piece of data you send to Badjili — from your login credentials to your payment details — is protected by 256-bit SSL encryption in transit. Your information cannot be intercepted or read by any third party during transmission.

No Data Selling

Badjili does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only for account management, payment processing, and regulatory compliance — nothing else.

Minimal Data Collection

We only collect the data we genuinely need to operate your account and process your transactions. We do not collect data speculatively or build advertising profiles. If we don't need it, we don't ask for it.

Secure Payment Handling

Full payment credentials are never stored on Badjili's servers. All sensitive financial data is handled by our certified payment processor partners using industry-standard security protocols. Badjili only retains transaction references and amounts.

Your Data, Your Control

You have the right to access, correct, or delete your personal data at any time. You can also request a full export of the data Badjili holds about you. All requests are handled within 30 days by our support team.

Clear Retention Limits

Badjili does not hold your data indefinitely. We retain account data for as long as your account is active and for a defined period after closure as required by applicable regulations. After that, your data is securely deleted.

1. Introduction

This Privacy Policy describes how Badjili ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the Badjili platform at badjili.net ("the Platform"). It applies to all services offered by Badjili, including account registration, gameplay, deposits, withdrawals, bonus participation, and customer support interactions.

Badjili is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh place significant trust in us when they share their personal information, and we take that responsibility seriously. This policy is written in plain language so you can understand exactly what we do with your data — no legal jargon, no hidden clauses.

By registering an account on Badjili, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not register or use the platform.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of your overall agreement with Badjili.

2. Data We Collect

Badjili collects personal data in two ways: information you provide directly when using the platform, and information collected automatically through your use of the platform. The table below summarises what we collect and why.

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Provided during registration or KYC verification
Contact Data Mobile number, email address Provided during registration
Financial Data bKash/Nagad/Rocket number, transaction amounts, transaction references Provided during deposit or withdrawal requests
Technical Data IP address, device type, browser type, operating system Collected automatically when you access the platform
Usage Data Pages visited, games played, session duration, bet history Collected automatically during platform use
Communications Data Support chat transcripts, email correspondence Collected when you contact Badjili support

2.1 Data You Provide Directly

When you register a Badjili account, you provide your mobile number and create a password. If you proceed to identity verification, you may also provide your full name, date of birth, and a copy of a government-issued photo ID. When making deposits or withdrawals, you provide your mobile wallet number and transaction details. When contacting support, you provide whatever information is relevant to your query.

2.2 Data Collected Automatically

When you visit badjili.net or use the Badjili app, we automatically collect certain technical data including your IP address, device identifiers, browser type and version, and operating system. We also collect usage data such as which pages you visit, which games you play, how long your sessions last, and your betting and wagering history. This data is used to operate the platform, detect fraud, and improve the player experience.

3. How We Use Your Data

Badjili uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent.

  • Account Management: To create, maintain, and secure your Badjili account, including identity verification and password recovery.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions.
  • Regulatory Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact our support team.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the Badjili platform.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may be experiencing gambling-related difficulties, so we can offer appropriate support tools.
  • Communications: To send you important account notifications, transaction confirmations, and — where you have opted in — promotional offers and bonus alerts.

You can opt out of promotional communications at any time by contacting [email protected] or by updating your notification preferences in your account settings. Opting out of marketing communications will not affect essential account notifications such as transaction confirmations.

4. Legal Basis for Processing

Badjili processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contractual Necessity: Processing required to fulfil our contract with you — including account creation, payment processing, and gameplay — is carried out on the basis that it is necessary to deliver the services you have requested.
  • Legal Obligation: Processing required to comply with applicable laws — including identity verification, AML checks, and record-keeping obligations — is carried out on the basis of legal compliance.
  • Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of Badjili's legitimate interests in operating a safe and compliant platform.
  • Consent: Processing for marketing communications and optional personalisation features is carried out on the basis of your explicit consent, which you may withdraw at any time.

5. Data Sharing

Badjili does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Payment Processors

To process your deposits and withdrawals, we share relevant transaction data with our payment processor partners who operate bKash, Nagad, and Rocket integrations. These partners are contractually bound to handle your data securely and to use it only for payment processing purposes.

5.2 Identity Verification Providers

When you complete KYC verification, your identity documents may be processed by a third-party identity verification service. This service operates under strict data processing agreements and is used solely to confirm your identity and age.

5.3 Regulatory and Law Enforcement Authorities

Badjili may be required to disclose your personal data to regulatory bodies or law enforcement agencies where required by applicable law or in response to a valid legal request. We will notify you of any such disclosure where we are legally permitted to do so.

5.4 Fraud Prevention Services

We may share limited technical data — such as IP addresses and device identifiers — with fraud prevention services to detect and prevent fraudulent activity on the platform. This data is shared on the basis of Badjili's legitimate interest in maintaining platform security.

All third parties with whom Badjili shares personal data are required to maintain appropriate security measures and to process your data only for the specific purpose for which it was shared. Badjili does not permit third parties to use your data for their own marketing or commercial purposes.

6. Cookies & Tracking

Badjili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics Cookies: Help us understand how players use the platform — which pages are most visited, where players encounter difficulties, and how sessions flow. This data is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and duplicate account identification.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent the Badjili platform from functioning correctly and you will not be able to log in or play games. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7. Data Security

Badjili takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and Badjili's servers is encrypted using 256-bit SSL/TLS encryption.
  • Account passwords are stored using one-way cryptographic hashing — Badjili staff cannot see your password.
  • Access to personal data within Badjili is restricted to staff who need it to perform their job functions, and is governed by strict internal access controls.
  • Our servers are hosted in secure data centres with physical access controls, redundant power supplies, and 24/7 monitoring.
  • We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
  • In the event of a data breach that poses a risk to your rights and freedoms, Badjili will notify affected players promptly and take immediate steps to contain and remediate the breach.

While we implement robust security measures, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your Badjili account and never share your login credentials with anyone.

8. Data Retention

Badjili retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable regulations. The table below summarises our standard retention periods.

Data Category Retention Period Reason
Account & Identity Data Duration of account + 5 years after closure Regulatory and AML compliance
Transaction Records 7 years from transaction date Financial record-keeping obligations
Support Communications 3 years from last interaction Dispute resolution and quality assurance
Technical & Usage Data 13 months from collection Fraud detection and platform analytics
Marketing Preferences Until consent is withdrawn Consent-based processing

After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, we will begin the deletion process in accordance with the retention schedule above.

9. Your Privacy Rights

As a Badjili player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days.

Right to Access

Request a copy of all personal data Badjili holds about you, including account data, transaction history, and communications records.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you. We will update your records promptly upon verification.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.

Right to Restriction

Request that we restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.

Right to Portability

Request an export of your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Withdraw Consent

Withdraw consent for any processing based on consent — such as marketing communications — at any time without affecting the lawfulness of prior processing.

10. Children's Privacy

The Badjili platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on Badjili, please contact us immediately at [email protected]. We will investigate and close the account promptly, deleting all associated data.

Badjili uses age verification checks during registration and KYC processes to prevent underage access to the platform. Any account found to be operated by a person under 18 will be closed immediately and any balance will be forfeited in accordance with our Terms and Conditions.

11. Policy Updates

Badjili may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be available at badjili.net/privacy-policy. The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how we protect your data.

Continued use of the Badjili platform after the effective date of any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you may request account closure by contacting [email protected].

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a data concern, please contact the Badjili privacy team using the details below. We take all privacy queries seriously and aim to respond within 30 days.

  • Email: [email protected]
  • Subject Line for Privacy Requests: "Privacy Rights Request"
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Within 30 days for formal privacy requests; within 1–3 hours for general support queries

For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page or mark your email with the subject line "Responsible Gaming Request" for priority handling.

Your Privacy Is Protected

Play on Badjili With Full Confidence

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